GoPago Privacy Policy

GoPago values the privacy rights of its users and works hard to protect your personal information. We do not share any personal identifying information or potentially personally identifying information except in accordance with this policy. When you accept the terms and conditions to use GoPago Software agreed to accept this policy. While we reserve the right to change this policy at any time we will post any such revisions on our website. Throughout this Privacy Policy, we will refer to our website, software, and services collectively as GoPago SERVICE.

Information We Collect

In order to better serve you, we require that our registered customers submit their name, phone number, email address, date of birth, and other related information.

  1. Merchants must also submit their bank account and related information about financial institutions where you conduct business.
  2. In order to identify our Merchant accounts. We may ask you for your driver’s license number, social security number, birth date or other personal information. At times we will obtain information about you from third party verification services and credit bureaus.
  3. When you use our service: we record your account transactions, transaction location, and we may collect information about your computer or access device.

Additional information from or about you may also be collected in other ways, including responses to customer surveys or your communications with our customer service team. We use technology to help us collect information.

Cookies

It is important for us to track how our website is used, and we (or our service providers) may place “cookies” on your computer or device. Cookies are small data files that identify you when you use our services. You have the option to decline our cookies by using your browsers settings tools, but this may interfere with your use of our website and services.

Log File Information

Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Protecting Personal Information

Any information that can be used to identify a person is “Personal Information”. This does not include information that has been aggregated or made anonymous. All information is securely stored on our servers in the United States. Our safeguards and procedures have been implemented in accordance with US state and federal law and regulations to maintain the physical and electronic security of our software, services and your personal information. Our measures include firewalls, system-wide data encryption, physical and electronic access controls, and strict rules regarding the access and use of data on our system.

Using Personal Information

We use your Personal Information to provide you the features and functionality of the Service, and may share it with our trusted third parties, to ensure that you have a safe, high-performance experience when using the Service. When you use the Service, including accepting a payment, requesting funds, contacting customer service or requesting technical support, in addition to many other interactions with GoPago, we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for all GoPago members by ensuring compliance with US state and federal laws and our own policies. We may also use this information to measure how our members use the Service, and improve and enhance our offerings to you. GoPago may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content. We use cookies and log file information to:

  1. remember information so that you will not have to re-enter it during your visit or the next time you visit the site;
  2. provide custom, personalized content and information;
  3. monitor the effectiveness of our Service;
  4. monitor aggregate metrics such as total number of visitors and traffic;
  5. diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses;
  6. (f) help you efficiently access your information after you sign in.

Sharing Personal information

GoPago will not rent or sell your Personal Information to others. GoPago may share your Personal Information with third parties for the purpose of providing services to you (such as those described below). If we do this, such third parties’ use of your Personal Information will be bound by terms at least as restrictive as this Privacy Policy. We may store personal information in locations outside the direct control of GoPago (for instance, on servers or databases co-located with hosting providers).

  1. Service providers who provide us a range of essential operational services including fraud prevention, transaction processing, collections, direct marketing, and managed technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
  2. Verification services and credit bureaus to underwrite your application for GoPago accounts and to comply with our legal credit reporting rights and obligations.
  3. Financial institutions that allow us to offer your payment processing services, and partner with us to develop new offerings for you and other GoPago members.
  4. Fellow GoPago members who may accept payments from you through using GoPago.
  5. Law enforcement authorities or government representatives who may require us to share information in order to comply with court order and other legal mandates, or when we believe that disclosure is necessary to report suspicious activities, prevent physical harm, financial loss, or violations of our agreements and policies.
  6. Law enforcement authorities or government representatives who may require us to share information in order to comply with court order and other legal mandates, or when we believe that disclosure is necessary to report suspicious activities, prevent physical harm, financial loss, or violations of our agreements and policies.

As we develop our business, we may buy or sell assets or business offerings. Customer, Member, transaction, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution. From time to time, we may run contests, special offers, or other events or activities (“Events”) on the Service together with third party partners. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties’ use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events. Except as otherwise described in this Privacy Policy, GoPago will not disclose Personal Information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our User agreement, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of GoPago, our Users or others.

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, GoPago will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Service, in which case GoPago may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that GoPago keeps on file by contacting us as described below.

Children’s Privacy

Protecting the privacy of young children is especially important. For that reason, GoPago does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on GoPago. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us as described below.

Links To Other Websites

GoPago is not responsible for the practices employed by websites linked to or from our website, nor the information or content contained therein. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by GoPago in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

Please contact our Privacy Department with any questions or concerns regarding our policy.

Contact Information

GoPago, a DoubleBeam Company

65 N Raymond Ave. Suite 300

Pasadena, CA 91105

privacy@gopago.com

Effective Date: Jul 17, 2011